1. The buyer is bound to the order (contract offer) for three weeks. After this period, the contract comes into effect if the seller has not previously rejected the contract offer in writing.Delivery is made under retention of title until full payment of all claims arising from this contract. Side agreements and additions to the contract must be in writing. The requirement of written form can only be waived in writing.
   If agreed delivery dates are not met, the buyer may set an additional period of 2 weeks after a 4-week grace period. The grace period is extended appropriately in the event of disruption to the operations of the seller or his suppliers, particularly due to force majeure or strikes.
   After the unsuccessful expiry of the grace period, the buyer has the right to withdraw from the contract by written declaration.
   Any claims of the buyer for compensation for delay damages are limited to the amount of the purchase price in case of slight negligence of the seller, unless the seller can prove a lower damage or the buyer a higher damage. If delivery becomes impossible for the seller by accident while in delay, he is liable under the agreed liability limitation. The seller is not liable if the damage would have occurred even with timely delivery.
   If the buyer is a legal entity under public law, a special fund under public law, or an entrepreneur acting in the exercise of his commercial or independent professional activity when concluding the contract, claims for damages in cases of slight negligence are excluded.

2. In the case of serial articles, if the delivery of the inspected items is not expressly requested, the seller is entitled to deliver items of the same form and quality. Any storage of the purchased items is always at the expense and risk of the buyer.

3. Claims of the buyer for defects in the item expire according to statutory provisions within two years from delivery of the item. The limitation period for defect claims for used items is twelve months. The same limitation period of twelve months applies if the buyer is a legal entity under public law, a special fund under public law, or an entrepreneur acting in the exercise of his commercial or independent professional activity when concluding the contract.
   The buyer of a defective item can initially only demand the removal of the defect or the delivery of a defect-free item (subsequent performance). The seller can refuse the type of subsequent performance chosen by the buyer if it is only possible with disproportionate costs. In particular, the value of the item in a defect-free state, the significance of the defect, and the question of whether the other type of subsequent performance can be used without significant disadvantages for the buyer must be considered. In this case, the buyer's claim is limited to the other type of subsequent performance; this too can be refused by the seller due to disproportionate costs.
   If the subsequent performance fails, the buyer can withdraw from the contract or reduce the purchase price. If the buyer opts for withdrawal from the contract, he must return the defective item.
   If the seller arranges a contract conclusion on behalf of the customer and the contracting parties are consumers, the buyer's claims for defects are excluded.

4. The buyer is obliged to notify the seller immediately of any change of residence, seizures, fire cases, and all occurrences that endanger or violate the assertion of the ownership right by registered letter. In the event of a seizure, the buyer bears the cost risk of any release lawsuit or must compensate for the legal loss resulting from the omission.

5. If the customer is an entrepreneur within the meaning of §14 BGB, packaging and all transports (including partial deliveries) are at the buyer's risk and expense.
   If the customer is a consumer within the meaning of §13 BGB, the risk of accidental loss and accidental deterioration of the sold item does not pass to the customer until the item is handed over, even in the case of a shipment sale.
   Any loaned packaging must be returned prepaid by the buyer to the address specified by the seller.

6. The seller is entitled at any time, after prior appointment, to inspect the presence and condition of the delivered items not yet fully paid for. The buyer must grant free access to the storage location of the items for this purpose. The buyer undertakes to handle the delivered items carefully and not to make any dispositions that impair the seller's rights until full payment. In particular, the items may not be sold, pledged, rented, exchanged, lent, given away, placed with third parties, or removed from the federal territory.
   The buyer's counterclaims outside this contract do not entitle the buyer to retain. The buyer can only offset undisputed or legally established claims.

7. If the buyer is in default with at least two consecutive installments, wholly or partially, this results in the entire purchase price becoming due. However, the seller is entitled to withdraw from the purchase and retrieve the instrument if any of the agreed payments are not made on time, without the buyer being able to invoke his right to domestic authority against this measure. In this case, the buyer bears the costs of transport to and from as well as all other expenses. The seller must refund the payments made after the return of the items but can deduct the amount for expenses incurred, for any damages to the item, the value of the use or rental (rental fee), and the resulting depreciation.
   If the buyer refuses to accept the purchased item, the seller can demand at least 20% of the purchase price as compensation instead of acceptance, unless the seller can prove higher damage or the buyer a lower damage.

8. Payments made are first applied to incidental costs and then to the main claim. A payment to representatives of the seller without special identification is at the buyer's risk. If the purchase contract is pre-financed by a financing institution, the above conditions apply in addition to the credit terms.

9. The seller can withdraw from the contract by written declaration if:

   • the buyer, co-buyer, or guarantor has made false statements about their person or their income and financial circumstances;

   • the buyer violates the notification obligation agreed in clause 4;

   • the buyer, after receiving a reminder, is in arrears with two consecutive installments;

   • the buyer handles the item contrary to the contract;

   • the buyer stops payments, insolvency or bankruptcy proceedings are opened over his assets, or enforcement against him is unsuccessful.

10. The seller's liability for delay in delivery is regulated in clause 1. Otherwise, the seller, his legal representative, and his vicarious agents are not liable for damage in cases of slight negligence; this limitation does not apply to injury to life, body, and health.

11. Should a provision of this contract be invalid under the law of any state, what comes closest to the economic intent applies. The validity of the rest of the contract remains unaffected.

12. If the buyer is a full merchant, has no general jurisdiction in the Federal Republic of Germany, loses such jurisdiction after conclusion of the contract, or if the place of residence or habitual residence is unknown at the time the action is brought, the place of the seller's business establishment is agreed as the jurisdiction.

13. Alternative dispute resolution: The seller is generally not willing and obliged to participate in dispute resolution proceedings before a consumer arbitration board.

*) Currently, a depreciation of approx. 20% of the purchase price is customary in trade, and for usage provision, the rates for lease-purchase instruments (monthly 2 - 5% of the sales price) are applied. We want you to be satisfied with all our deliveries! We grant you an unrestricted right of return on shipping items up to 14 days after receipt of the goods without giving reasons.

The right of return also applies to credit purchases.

This does not apply to goods made to customer specifications (customized EverTune bridges).

You maintain the deadline by sending your return request to Musikhaus Schlaile GmbH, Kaiserstr. 175, 76133 Karlsruhe, or by handing over shippable goods to the post office in time. The return transport is at our risk.

You bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the item to be returned does not exceed 40 Euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price at the time of revocation.

Otherwise, the return within Germany is free of charge for you.

We also cover the return costs for the following countries from an order value of 200 Euros: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Romania, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

The contract can therefore be revoked within 14 days at any time within the framework of the statutory right of withdrawal without giving reasons - regardless of whether the goods have already been delivered or not.

The withdrawal period starts from receipt of the goods (in the case of partial deliveries from receipt of the last part).

To meet the deadline, an email to widerruf@schlaile.de, a letter to Musikhaus Schlaile GmbH, Kaiserstr. 175, 76133 Karlsruhe, a fax to 0721 - 21965, or a phone call to 0721-1302-0 is sufficient.

If you wish to exercise your right of withdrawal by email, letter, or fax, please explicitly inform us that you wish to withdraw from the contract and specify which (indicating the webshop order number or alternatively the invoice number) or which items (indicating the articles).

If you like, you can use our withdrawal form for this purpose.

Consequences of withdrawal: we will refund payments already made by you for the delivery on the same payment method without additional costs within 14 days after the withdrawal.

In the event that we do not receive the goods after 14 days of withdrawal, we reserve the right to withhold the refund until the goods arrive with us.